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Terms & Conditions

Please ensure you have read and understood all policies before booking.


We try our best to be clear with our clinic policies, procedures and t's & c's. Please contact us if you would like further clarification for any of the following.

Booking Fee / Deposit

A 30% booking fee is required to secure your appointment and will be deducted from total amount at time of appointment. Deposit is non-refundable and will be redeemed if a cancellation or change (including no-shows) is made within 48 hours of the appointment time. This includes prepaid appointments (appointment forfeited) as any rescheduling within this policy window is considered a cancellation. Please read all terms and policies found on our website.

You can manage/change your appointments online via the link in appointment confirmation email.

Promo Codes

Promo codes are not valid with any other offer or discount (including Bridal & Event Packages, Value Packages and Prepay Bundles). Minimum spend $250. New appointments only - code cannot be applied to an existing appointment. Promo codes are valid for online bookings only.


Prepaid Packages

Prepay & save bundles are available for any appointment worth $200 and over. Minimum of 4 sessions. All sessions must be completed within 6 months of original appointment. No refunds are available. This includes Bridal & Event Prep Packages.

Please note: cancellation policy still applies for any no-shows or last minute cancellations of pre-paid appointments (including bridal & events packages), resulting in forfeiting the appointment.

Gift Vouchers

Gift Vouchers are non-refundable and can not be exchanged for cash. MAKaesthetics is not liable for lost, stolen or damaged gift cards. When booking online, use voucher code at checkout to use towards booking fee/deposit. Cancellation Policy applies.

Payment Options

Afterpay & Zip available. Multiple EFT transactions for the one appointment will incur a 7% fee.


For safety considerations, and to maintain a high level of service, we have implemented a no children policy in the clinic. Babies and infants that are secured in a pram are still welcome.


WIN AN ENTIRE TREATMENT PLAN*. To enter, all you need to do is refer a friend to us before the end of August 2024. Once your friend has come in for a full priced treatment and given us your name, you will be in the draw! More referrals = more entries. Winner will be drawn at random on 01 September and contacted directly. 

*Maximum 6 sessions. 

Late Policy

Arriving late will result in a shortened treatment time if it is under 15 minutes. Anything beyond 15 minutes will result in the cancellation of your appointment and booking fee/deposit redeemed. 

Align your skin, body and mind.

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